Privacy Policy
The Balance Project
Effective Date: June 2, 2025
Last Updated: June 2, 2025
Introduction
The Balance Project ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (balanceproject.co.nz) and mobile application ('Balance Project app').
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
• Contact Information: Name, email address, phone number
• Professional Information: Company name, job title, professional interests
• Account Information: Login credentials, preferences
• Communication Data: Messages, feedback, and correspondence with us
Automatically Collected Information
When you use our services, we may automatically collect:
• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, click patterns
• Mobile App Data: Device identifiers, app usage analytics
• Location Data: General geographic location (if permitted)
How We Use Your Information
Service Provision
• Creating and managing your membership account
• Providing access to member benefits and perks
• Facilitating member directory and networking features
• Sending membership cards and verification
Communication
• Sending important updates about our services
• Providing customer support
• Sharing member newsletters and announcements
• Notifying you about events and opportunities
Information Sharing and Disclosure
We Do Not Sell Personal Information
We do not sell, trade, or rent your personal information to third parties.
We May Share Information With:
• Service Providers: Third-party vendors who assist in operating our website, mobile app, and business
• Business Partners: Local businesses offering member perks (limited to verification of membership status only)
• Legal Requirements: When required by law, legal process, or to protect our rights and safety
• Member Directory: With your consent, basic professional information may be shared with other verified members
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
• Encryption of data in transit and at rest
• Secure authentication systems (magic link technology)
• Regular security assessments and updates
• Restricted access to personal information
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the following rights:
Access and Portability
• Request access to your personal information
• Receive a copy of your data in a portable format
Correction and Updates
• Update or correct inaccurate personal information
• Modify your account preferences
Deletion
• Request deletion of your personal information
• Close your membership account
To exercise these rights, contact us at privacy@balanceproject.co.nz
Mobile App Specific Provisions
Push Notifications
Our mobile app may send push notifications about member updates, event reminders, and new member perks. You can disable push notifications through your device settings.
Device Permissions
Our app may request access to:
• Calendar: To add events to your calendar
• Notifications: To send important updates
• Network: To access member content and features
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you close your account, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law.
Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website, sending an email notification to registered members, or providing notice through our mobile app.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
The Balance Project
Email: privacy@balanceproject.co.nz
Website: https://balanceproject.co.nz
This Privacy Policy is governed by the laws of New Zealand. Any disputes relating to this policy will be subject to the jurisdiction of New Zealand courts.
This Privacy Policy was last updated on June 2, 2025. We recommend reviewing this policy periodically for any changes.